1. Isolate the water
Find and close the internal stopcock if the problem is on your property. Open a tap briefly to reduce pressure, and keep people away from electrical equipment near water.
Choose the right job description
Use the words that match the actual problem. A precise first message helps a contractor tell you whether they can help, what information they need and whether the job is urgent.
Find and close the internal stopcock if the problem is on your property. Open a tap briefly to reduce pressure, and keep people away from electrical equipment near water.
A public-supply interruption or external mains issue belongs with Uisce Éireann. A gas smell is different: leave, avoid switches and contact Gas Networks Ireland on 1800 20 50 50.
Tell the plumber where the water is, when it started, what you have isolated, and whether the property is occupied. A photo can help a contractor decide what tools to bring.
For gas work, verify that the person or business is currently registered with the relevant Irish scheme. Do not rely on a badge copied onto a webpage.